Senior Director of Employee Success Strategy and People Analytics
Ernest Ng is Senior Director of Employee Success (ES) Strategy and People Analytics at Salesforce.com. The team focuses on HR applications of predictive analytics and machine learning, HR strategy, program evaluation, employee surveys, and future-proofing the organization. This work is all in an effort to drive greater listening, understanding, and development of employees to help fuel the company’s incredible growth and innovation.
Ng has more than ten years of experience in applied research, non-profit consulting, and human resources, including building workforce analytics teams at the Walt Disney Company and Salesforce.com. Ng holds a BS in Psychobiology from UCLA and a PhD in Applied Developmental Psychology from Claremont Graduate University. At Claremont Graduate University, under the guidance of Dr. Mihaly Csikszentmihalyi, one of the leading researchers in positive psychology, Ng’s research focused on the interaction between culture, creativity/innovation, leadership, and intrinsic motivation.